Customer Support:

TEXT +63918.TRDEPRT(+63918-8733778)

EMAIL US or CHAT LIVE via YM

Sign In | Register Now
Shop in Tradeport using your Facebook account
Connect






Need Any Help? 


Special Features

Tradeport is the eMall of the Philippines where stores sell their products online.


Shopping in Tradeport is as easy as 3 steps:


1. Browse thousands of items online.

2. Pay via bank deposits, PayPal, Smart Money, Globe G-Cash (Coming Soon!) or even with your ATM card through Weepay (Bancnet and Megalink only, Expresslink Coming Soon!)

3. Wait for delivery via Air21.



Tradeport’ Official Contact Information

For your protection and convenience, Tradeport will always send official announcements and/or notifications using the following:


Mobile number: +63918TRDEPRT (+63918-8733778)*

Email addresses: webteam [at] tradeport.com.ph and customercare [at] tradeport.com.ph


* Our mobile number +63918.873.3778 is part of a internal system that is linked to a computer. Although it might be ringing, Customer Service is not able to hear or answer it. Only text messages are received by the number. You can text or email Customer Service instead. We will reply to your inquiries within 8 business hours. For immediate concerns, you can contact us via SMS, Yahoo Messenger (I.D. tradeportph) or email us at customercare [at] tradeport.com.ph


Please be advised that we will never ask for your password or bank account information through an email or a SMS. Should you receive messages claiming they are from Tradeport but are not using the abovementioned contact details, ignore the message and kindly report it to customercare [at] tradeport.com.ph so we may investigate as soon as possible.


Tradeport on Facebook

Business Hours


Inquiries

Weekdays (Monday to Friday) 8:30am - 5:30pm. Guaranteed reply within 8 business hours.

Inquiries made during non-working days or during the holidays will be answered during the next working day.

All of our merchandise are sold at the same price as our merchants' stores.

How will I pay?

Tradeport offers convenient payment options: bank deposits, PayPal (Credit Cards), Smart Money, and WeePay (ATM).

When will I get my item/s?

Since Tradeport ships only within the Philippines via Air21, you can receive your item as soon as tomorrow, provided we have already confirmed your payment.

Where is the item availability?

You might be wondering why Tradeport has no item availability indicated in the website. This is because Tradeport's item availability depends on the item availability of our merchants.