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Tradeport is the eMall of the Philippines where stores sell their products online. We deliver nationwide; anywhere in the Philippines.


Shopping in Tradeport is as easy as 3 steps:


1. Browse thousands of items online.


2. Choose and pay via our wide array of payment options:


  • Bank Deposits (BPI, Metrobank, BDO, RCBC)
  • PayPal and Yes Payment (for Master Card and Visa Credit Cards)
  • Weepay (for Bancnet and Megalink ATM Cards)
  • RCBC accessone (for RCBC savings account holders)


3. Wait for delivery via Air21, LBC or Tradeport Logistic Team.



Tradeport’ Official Contact Information

For your protection and convenience, Tradeport will always send official announcements and/or notifications using the following:


Mobile number: +63918TRDEPRT (+63918-8733778)*

Email addresses: webteam [at] tradeport.com.ph and customercare [at] tradeport.com.ph


* Our mobile number +63918.873.3778 is part of a internal system that is linked to a computer. Although it might be ringing, Customer Service is not able to hear or answer it. Only text messages are received by the number. You can text or email Customer Service instead. We will reply to your inquiries within 8 business hours. For immediate concerns, you can contact us via SMS, Yahoo Messenger (I.D. tradeportph) or email us at customercare@tradeport.com.ph


Please be advised that we will never ask for your password or bank account information through an email or a SMS. Should you receive messages claiming they are from Tradeport but are not using the abovementioned contact details, ignore the message and kindly report it to customercare@tradeport.com.ph so we may investigate as soon as possible.





Business Hours


      

Inquiries

Weekdays (Monday to Friday) 8:30am - 5:30pm. Guaranteed reply within 8 business hours.

Inquiries made during non-working days or during the holidays will be answered during the next working day.

All of our merchandise are sold at the same price as our merchants' stores.

How will I pay?

Tradeport offers convenient payment options: bank deposits, Yes payments and Paypal (Credit Cards), accessone (RCBC account holder), and WeePay (ATM).

When will I get my item/s?

Since Tradeport ships only within the Philippines via Air21, LBC and Tradeport logistics team, you can receive your item as soon as tomorrow, provided we have already confirmed your payment.

Where is the item availability?

You might be wondering why Tradeport has no item availability indicated in the website. This is because Tradeport's item availability depends on the item availability of our merchants.

   

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